We’re a hospitality operations agency dedicated to helping today’s chefs, leaders, and property developers succeed in dynamic markets, with modern solutions.

FOR THE LOVE OF HOSPITALITY.

The pandemic fundamentally shifted how we connect with one another. It created critical talent shortages, drove up operating costs, changed guest expectations, and left many hospitality professionals struggling to adapt.

We help the leaders behind these businesses rebuild, optimize, or launch new concepts in a post-pandemic world. Our approach focuses on three core pillars: streamlining operational efficiencies, building stronger teams, and (most importantly) restoring the genuine human connections that guests and team members crave now more than ever.

OUR SERVICES
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CONCEPT DESIGN, OPTIMIZATION,
TEAM TRAININGS,
AND MORE.

VIEW SERVICES →
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Meet Chris

Founder & Operations Lead

Chris Lauber is a multi-award-winning hospitality professional and the Founder of Wits’ End. Known for an extensive career spanning from casual to fine dining for celebrated chefs, he has led teams in some of the industry’s most dynamic and challenging environments. His reputation is built on balancing creative vision with operational excellence—streamlining systems, elevating standards, and transforming underperforming venues. Chris’s approach is rooted in mentorship, collaboration, and a relentless pursuit to make hospitality both profitable and profoundly human, as it once was.

LEARN MORE ABOUT US →
RECENT POSTS
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Pre-Shift

How to manage costs and automate systems to get time back.

Learn how you can regain valuable time, strengthen cost controls, and improve performance by building stronger foundational systems and adopting smart, real-time technologies like Ingest AI and Craftable that simplify operations instead of complicating them


A woman with long brown hair wearing glasses and a mustard yellow beanie preparing a latte art drink at a coffee shop counter, smiling while pouring steamed milk into the cup.

The top things to cover in your next pre-shift.


A new way to increase your cashflow, and guest count.

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