PRE-OPENINGS
EXISTING BUSINESSES
DEVELOPERS

We are committed to restoring the soul of hospitality…with you.

We’re here to help make your hospitality business thrive from the inside out. Whether it’s making trainings easier, smoothing out daily operations, or bringing in smarter, user-friendly technology, we’ve got you covered. We also focus on keeping costs in check and boosting performance through secret shopping and service audits. Beyond that, we’re happy to assist with creating fresh concepts, building your brand, and drafting operating agreements that work for owners and developers. No matter if you run a single restaurant, a hotel program, or a multiunit operation, we meet you where you are and help guide you toward where you want to be.

OUR SERVICES
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Pre-opening & Launch

01

EVERY GREAT LAUNCH
STARTS WITH A STRONG VISION.

A man in a brown shirt and black apron standing inside a coffee shop, smiling with arms crossed, with a coffee machine and various coffee-making equipment in the background.

We are here to be your partner from the very beginning, guiding you from breaking ground to opening your doors for the first service. Our team supports every step of the journey, including design, construction, menu development, technology onboarding, printed collateral, hiring, training, and much more. Whatever your vision, we are here to help bring it to life as your dedicated business partner.

  • We help bring your vision to life through thoughtful concept development rooted in market research, competitive analysis, and a deep understanding of guest behavior. From early creative direction and sample menus to naming, branding, and positioning, we build concepts that resonate, differentiate, and set the foundation for long-term success.

  • Working closely with your designers, architects, and project teams, we help shape physical spaces to reflect the intended concept, operate efficiently, and remain aligned with your budget. Our involvement ensures that the guest journey, operational flow, and aesthetic identity are considered and consistent from the earliest stages, resulting in spaces that are both beautiful and functional.

  • We can select or guide you in choosing and implementing the right technologies and systems (from POS and inventory platforms to scheduling, analytics, and guest engagement tools). Our approach ensures a smooth setup, efficient usage, and a fully integrated operational ecosystem that supports your team and amplifies performance. We believe you should have systems that don’t connect to each other. There’s no reason to enter data twice.

  • We help build strong opening teams by supporting the hiring process, interviewing candidates, selecting key positions, and developing training programs tailored to your business. The result is a well-prepared, confident team with the tools and knowledge needed to deliver cohesive service from day one.

Existing Businesses

02

THE BUSINESS IS MOVING,
BUT YOU’RE NOT SEEING THE MAGIC?

Chef arranging plates with asparagus and pink edible flowers in a professional kitchen.

We are here to help you refine, elevate, and reignite what you’ve built. Whether you need sharper systems, stronger management, refreshed service standards, improved cost controls, or a clearer operational strategy, our team steps in to diagnose challenges and uncover new opportunities, keeping your people at the core of any suggestions. We support everything from retraining teams and optimizing workflows to upgrading technology, enhancing menus, and refining guest experience to strengthening profitability. Whatever isn’t clicking, we work alongside you to bring your operation back to restore the magic.

  • We design customized training programs that align with your concept, service style, and team needs. From new-hire onboarding to advanced leadership development, our trainings build confidence, consistency, and a culture of excellence that elevates every guest experience.

  • We help uncover new opportunities to increase revenue through menu engineering, pricing strategy, upselling techniques, and data-driven insights. By understanding guest behavior and operational dynamics, we guide you toward strategic changes that enhance average check, drive repeat business, and support sustainable growth.

  • We analyze your operation to identify key cost drivers and implement systems that streamline workflows, improve accountability, and protect profitability. Through smarter processes and clear structures, we help you reduce waste, manage expenses, and strengthen long-term financial performance.

  • We conduct detailed service audits and secret shopping evaluations to assess consistency, identify opportunities, and highlight strengths across your guest journey. Our approach delivers practical insights and actionable recommendations that help your team refine service, boost hospitality standards, and exceed guest expectations.

For Developers

03

HOSPITALITY IS THE CORE OF MOST REAL ESTATE DEVELOPMENTS. LET’S MAKE SOMETHING EXCEPTIONAL.

A high-rise building under construction with a construction crane on top.

We are here to help you shape, elevate, and deliver premium hospitality to your development. Whether you need support designing a compelling concept, identifying the right operating partner, self-operating, or having us step in as your operator, our team provides the strategic insight and hands-on guidance to set your project up for long-term success. We assist with concept creation, programming, layouts, menu direction, operational planning, and market positioning to ensure the property aligns with guest expectations and ownership goals. Whatever stage you are in, we work alongside you to create a hospitality experience that performs, resonates, and delivers lasting value.

  • We help developers craft hospitality concepts and brands that are both market-ready and operationally sound. From early-stage ideation and guest journey mapping to naming, positioning, programming, and menu direction, we create concepts that align with the property’s vision while meeting real-world operational needs. Whether you want us to build the concept for you, collaborate with your team, or prepare it for a future operator, we ensure every element is clear, compelling, and ready for execution.

  • We support developers, in tandem with legal teams, to structure clear and effective operating agreements that protect each asset, define responsibilities, and set the stage for long-term success. Our experience on both the ownership and operator sides allows us to outline expectations, financial structures, performance metrics, and IP considerations with precision. Whether you need us to advise on negotiations, or step in as your operating partner, we help ensure transparency, accountability, and alignment from day one.

  • We conduct comprehensive third-party audits to evaluate the performance, consistency, and profitability of existing operations on your property. These audits assess service execution, financial efficiency, staffing, guest experience, and brand alignment, offering a clear view of what is working and what needs improvement. Whether you plan to improve management performance, reposition the concept, or seek a new operator, we provide actionable insights and can support or directly manage the next steps on your behalf.

  • Designed for owners who want stronger visibility into their F&B performance, this service provides ongoing operational oversight, KPI tracking, and management accountability. Whether we are advising in the background or stepping in more actively, we ensure that the operation upholds your standards, stays financially disciplined, and delivers on its brand promise.

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We are a hospitality consulting agency specializing in creative solutions for a modern market.