PRIVACY POLICY

Last Updated: November, 15th, 2025

WitsEndSolutions.com (the “Site”) is owned and operated by Wits’ End Solutions LLC, a hospitality consulting and operations advisory firm based in New York, New York (“Wits’ End,” “we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site or engage with our services.

By accessing the Site, you acknowledge and accept the practices described in this Privacy Policy. If you do not agree with these policies, please do not use the Site.

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Voluntarily Provide

  • Contact information (name, email address, phone number) submitted through forms, inquiries, or project discussions

  • Business details shared for consulting purposes

  • Any additional information you choose to provide

1.2 Automatically Collected Information

When you visit the Site, certain information may be automatically collected through cookies and similar technologies, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the Site

  • Referral sources

You can control cookie settings through your browser preferences.

2. How We Use Information

We may use collected information to:

  • Respond to inquiries and provide consulting or advisory services

  • Improve the functionality, security, and performance of our Site

  • Communicate updates, proposals, or administrative notices

  • Enhance user experience and analyze Site traffic

  • Maintain legal compliance and internal business operations

We do not sell visitor or client information under any circumstances.

3. Sharing & Disclosure of Information

3.1 Discretionary Sharing & Showcasing Work

Wits’ End Solutions may, at its discretion, present or reference work product, case studies, operational results, or examples of past and current projects for:

  • Marketing and portfolio purposes

  • Website content

  • Industry education or presentations

  • Business proposals or due diligence

We strive to do so in a manner that does not compromise confidential or proprietary client information. When necessary, we may request additional permission or anonymize identifying details.

3.2 Third-Party Service Providers

We may share information with trusted third parties who assist us in operating our Site or business. These may include:

  • Web hosting providers

  • Cloud storage providers

  • Email service platforms

  • Analytics tools

  • Payment or invoicing systems

Any such sharing is done securely, for business purposes only, and never for sale or unrelated uses.

3.3 Legal Requirements

We may disclose information if required to comply with:

  • Applicable law

  • Legal process

  • Governmental requests

  • Protection of our rights, property, or the safety of others

4. Data Security

We maintain reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no system can be guaranteed 100% secure, and you acknowledge that transmission of information online is done at your own risk.

5. Your Choices & Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Requesting access or correction

  • Requesting deletion, where legally applicable

  • Opting out of certain communications

To make such requests, contact us at Chris@WitsEndSolutions.com.

6. Retention of Information

We retain information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. External Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those sites. Visiting linked sites is at your own discretion.

8. ADA & Website Accessibility Concerns

We aim to maintain an accessible and user-friendly Site.
If you encounter any accessibility issues, errors, or performance problems, please contact:
Email: Chris@WitsEndSolutions.com

9. Children’s Privacy

This Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update or modify this Privacy Policy at our discretion. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Wits’ End Solutions LLC
Email: Chris@WitsEndSolutions.com